Privacy policy

PRIVACY STATEMENT

Information about Castrol and motoraddicts.com

Castrol respects your privacy and is committed to protecting it. We provide this privacy statement to inform you of our policies and practices in relation to the information we collect through motoraddicts.com and of the choices you can make about the way your information is collected online and how that information is used.

This privacy policy and motoraddicts.com are governed in accordance with the laws of England and Wales. If you are a consumer, then you may have rights to bring court proceedings in the courts of the country in which you are domiciled. Otherwise, to the fullest extent permitted by law, you and we shall bring all court proceedings in the courts of England and Wales.

The motoraddicts.com website is owned by Castrol Limited, Wakefield House, Pipers Way, Swindon SN3 1RE, United Kingdom. Registered in the UK: 149435.

Data automatically collected

We log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view motoraddicts.com. This data is used to see where motoraddicts.com is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve the motoraddicts.com service. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies

We use cookies for two reasons.

-To help us track usage patterns in order to improve and manage our sites
-To record preferences in order to personalise your visit

There are four types of cookies used on this website:

Session Cookies - These are temporary cookies that only remain until your browser is closed. They are used by our web application in order to maintain the information relating to your transaction from page to page following any input, such as when a form is completed over several screens.
Web Analytics Cookies - These cookies are used to help us compile anonymous statistics in order to improve and manage our sites. An example of the information collected would be the path you used to gain access to the site and your patterns of browsing when navigating the site. They are 'persistent' meaning they are not deleted when the browser is closed and expire after a period of 2 years unless you visit the same site within the 2 year period in which case the same cookie is refreshed and a new 2 year period begins.
Information Cookie - These cookies allow the site to remember how you have answered a question in order to change the content displayed to you. For example, if you have already taken a survey this cookie will ensure you are not asked again. They are 'persistent' meaning they are not deleted when the browser is closed, and expire after a period of 2 months.
Membership Cookie - These cookies are used to provide you with access to membership services you have subscribed to. They are 'persistent' meaning they are not deleted when the browser is closed, and expire after a period of 2 months.

You can still use most of this site with cookies turned off. To stop cookies being placed on your terminal equipment refer to your specific internet browser. In a few cases blocking cookies may reduce functionality or prevent access depending on your chosen browser options. Cookies can also easily be deleted through your specific internet browser, although this means your settings will not be retained.

For further information visit www.aboutcookies.org . This link will take you to another website that is opened in a new window. Castrol is not responsible for the content of the www.aboutcookies.org website.

Data collection and use

When you request information through motoraddicts.com, we may need to know some personal information about you. When registering for motoraddicts.com, we need your e-mail address, name, date of birth and potentially other limited personal identifiers. Your personal data will be processed to check you are eligible to register, to provide you with access to motoraddicts.com and to assist in the operation and management of motoraddicts.com. If you request information, goods, products and services from us then we may use your personal information to provide you with them.

We may appoint third party organisations to assist us in supporting, operating and managing motoraddicts.com. In these circumstances, we will take steps to ensure that your personal information is held in strict accordance with this privacy statement and is only used for the purposes set out above.

Except as set out above, we will not pass your details to anyone other than Castrol and its associated companies within the Castrol Group. Since Castrol operates globally, the information you submit may be transferred outside of the European Economic Area. This and all other transmissions will remain secure and under our control. By clicking the 'I accept' button to register or where you offer your information in return for information, goods, products and services, you consent to such a transfer.

If we look to use your personal data for a new purpose, beyond what it was originally provided for, we will ask for your consent.

Data retention

Data is held for the lifetime your registration is active for the purposes set out above, after which time it is depersonalised and non-identifiable.

Access to your personal data

To enquire about accessing your personal data, or if you have any questions about this privacy statement, please contact the Castrol Data Manager, Castrol, Wakefield House, Pipers Way, Swindon SN3 1RE.

We will provide you with a readable copy of the personal data that we keep about you, within 40 days, although we will require proof of your identity before disclosing that data. We allow you to challenge the data that we hold on you and, where appropriate, you may have the data: erased, rectified, amended or completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. You will be able to challenge our decision to refuse to provide you with a copy of your personal data.

Disclosure and Visitor choice

You may terminate your registration to motoraddicts.com or inform us that you do not wish to receive information from us (or any third party to which we pass your personal information) at any time. To do so please contact the Castrol Data Manager, Castrol, Wakefield House, Pipers Way, Swindon SN3 1RE.

Children

Castrol does not knowingly collect information from children under the age of 16 through motoraddicts.com.

Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control. These policies and procedures comply fully with English data privacy & protection legislation. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

Privacy compliance

Our privacy policy is compliant with the following instruments: UK Data Protection Act 1998, the EU Directive on Data Protection 95/46/EC and the EU Directive on Personal Data in Electronic Communications 02/58/EC. In order to demonstrate that our privacy policy accords with the above privacy instruments, we are voluntarily committed to a self assessment procedure and subject to independent supervision by the UK Information Commissioner.

Data privacy legislation is subject to revision and we strongly suggest that you regularly check our privacy statement.

Third parties and hyperlinks

We advise you to be cautious about disclosing personal information through motoraddicts.com. Castrol cannot be responsible for the use of such personal information by any other users of the website.

motoraddicts.com may provide links to third-party websites for your convenience and information. If you access those links, you will leave motoraddicts.com. Castrol does not control those sites or their privacy practices, which may differ from Castrol's. This privacy statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Castrol; that sharing is governed by that third-party company's privacy policy.